Reseller Hosting Problems
January 27, 06 by kenrichMy hosting company signed up for a reseller account to handle all of our Unix-based hosting. I have spent numerous hours setting up 40 or so hosts under one account. All the time, I was wondering how we could give each of those accounts their own login to the control panel. It seems I wasn’t crazy after all, there really is a way to do this.
The only problem is that the hosting company didn’t setup our account properly and the options to create and manage new accounts just didn’t exist. Instead, when I logged into what they term the “Web Hosting Manager”, I saw only a few, trivial functions. Under a menu item called “Account Management” and “Multi-Account Management”, there were no options available at all.
So for most of today, I’ve been going back with technical support trying to get our account straightened out. It still hasn’t been fixed yet, but should be sometime tonight. Later, I will have the fun task of splitting out all those domains into separate accounts. That explains why they sent me an e-mail notifying me that our account was almost out of disk space when I was only using 200MB of space!
